If you came home to find that your water softener has sprung a leak, don't wait for the situation to get worse. A ruptured water softener can cause serious water damage to your home. It can also cause other problems for you and your family. Depending on how long the water softener has been leaking, you could be facing an expensive water bill. To make sure the problem is taken care of quickly, and effectively, here are three steps you need to take when your water ruptures.
Turn the Power Off to the Water Softener
If your home is flooding due to a ruptured water softener, the first thing you need to do is shut off the power. If the power switch to the water softener is accessible, and you don't need to step into standing water to reach it, use that to shut down the power. But, if the power switch isn't accessible, and you'll need to wade through standing water, shut the power down at the house. You never know if there are wires or power cords that have been exposed to standing water.
Shut Down the Water Supply to the System
If your water softener has sprung a leak, you'll need to shut down the water supply to the system. If you don't shut off the water, you'll continue to have a flow from the water softener. Unfortunately, that will increase the damage caused by the rupture. If your water softener has a bypass valve, turn that to the off position. That should shut the water supply off to the water softener. If the bypass valve is the cause of the flood, you'll need to shut the water off at the main. This will shut the water off to the entire house, so you'll want to use that method as the last resort.
Call an Emergency Plumbing Service
If your water softener has ruptured, you'll need to call for emergency plumbing service. Ruptured water softeners aren't something you can repair as a do-it-yourself project. This is especially true if the rupture involves the main tank, or you've had to turn the water off to your house. Be sure to let the plumber know that you're dealing with an emergency situation. That way, they know what to expect when they arrive.
If your home is under water due to a ruptured water softener, call an emergency plumbing service and follow the tips provided above to get the problem resolved as quickly, and as safely, as possible.Share